Terms and Conditions

Dear valued Customers,

BROAD ADVENTURE PVT. LTDrequests you to read these booking terms and conditions of Broad Adventure carefully and to understand them before booking your trip with us. This Booking Terms and Conditions is a legal contract between Broad Adventure and you which contain important information about services provided by Broad Adventure and set out the basis of your legal relationship with Broad Adventure.

Bookings and Payments:

  • To process a Booking you must send us a completed booking form with 20% non-refundable deposit as detailed below. This will constitute acceptance by you of these Terms and Conditions.
  • We require you to send a copy of each passport and passport size photo by email to our Kathmandu office which is used to issue the permits in advance for trekking, climbing and other adventure activities.
  • After receiving photo copy of your passport and the completed booking form with your 20% non-refundable deposit, we will send you final confirmation receipt.
  • All deposits required are per person per trip.
  • Please contact us regarding direct deposit details.
  • A bank service charge may apply and should be paid at the time of deposit.
  • On wire transfer, your mediator bank may charge additionally. 
  • We only accept Visa or MasterCard and a 4% levy will be added for card processing fee.
  • Remaining balance can be paid cash up on your arrival at Kathmandu but you need to pay full amount minimum 20 days before the trip departure date if you are willing to pay by your credit card.
  • Broad Adventure reserves the right to cancel your trip should the full amount not be paid in time.
  • Where possible we will accept your last minute booking 2 days prior to tour departure date, full payment is then required.
  1. Bank Transfer:

SWIFT CODE: EVBLNPKA

Beneficiary: BROAD ADVENTURE (P) LTD

Paying Bank: EVEREST BANK LIMITED

THAMEL BRANCH, KATHMANDU, NEPAL

BANK A/C NO: 0350010520017

  1. Fax Payment:

Fill the form: http://www.alpinenepal.com.np/fax_payment.php

Merchant ID No: Please Contact us for MID No.

Pay to M/S: BROAD ADVENTURE (P.) LTD.

Cancellation & Booking Changes:

  • Cancellation notice is required minimum 20 days prior to trip departure and must be made in written, such notice commences from the day notice is received. Cancellation shall be valid with approval from the company after receiving documentation. The Trip shall then be termed as cancelled and a cancellation charge of 20% of the total trip amount would be deducted from the advance paid.
  • There will be no refund to clients that provide the cancellation notice less than 20 days before trip departure.
  • There will be no refund if a group member leaves a trip for any reason whatsoever, either voluntarily, involuntarily or if you commit any unlawful act after the trip has commenced. We will make no refunds for any meals, accommodation or services not used.
  • Should you require other changes to your original tour, the person that booked the tour must submit a written document with changes required. While every effort will be made, changes cannot be guaranteed.
  • If you are prevented from travelling on the tour by genuine circumstances, for example (without restriction) because of death, injury or serious illness of the passenger, close relative or friend, redundancy or jury service, you may postpone or transfer your booking to another person, provided they meet all the requirements relating to that tour. You must provide proof of why you are unable to travel at the time you change your booking. A fee of$100.00USper person is required if you postpone or transfer this tour no less than two weeks prior to trip departure. There will be no options available 14 days before trip departure.

Passport and Visas

  • All clients must have a valid passport with at least 6 months validity from return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or arrival in Kathmandu Airport. Nepalese visas costs are the sole responsibility of clients.

Travel Insurance

  • Travel insurance is compulsory for all Clients undertaking any tour. It should provide adequate protection for the full duration of the tour to cover personal injury, death, medical expenses, repatriation expenses, helicopter rescue, air ambulance and adequate cover for baggage.

Health & Fitness

  • All our Nepal tours and treks require a level of fitness; therefore you should always check with your local GP regarding your health and fitness before you travel. It's the client's responsibility to notify Broad Adventure of any pre-existing medical condition and/or disability that might reasonably be expected to increase the risk of you required medical attention, that may affect your ability to travel.

Children

  • A legal guardian must accompany all travellers under the age of eighteen. If you have a question regarding age and suitability, please contact us for further information.

Publicity

  • You agree that Broad Adventure may use images of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only through whatever medium it chooses.

Changes to your Holiday and Pricing

  • Travelling with Broad Adventure requires a degree of flexibility, good humor and an understanding that modes of transport, accommodation and itineraries may change, even after the tour has commenced, without prior notice due to local circumstances such as flight delay, cancellation or postponement due to notorious weather in the Himalayan regions or other unpredictable circumstances such as land-slides, road blockage, flood, snow, political unrest or delay arrival etc. Broad Adventure is unable to refund any monies under the above circumstances due to prior supplier arrangements. If possible we will always endeavor to provide you an alternative or substitute trip of same category.
  • Broad Adventure does not accept any responsibility for loss on employment, delays or compensation resulting from situations beyond Broad Adventure's control.
  • Our holidays, tour / trek packages, are based on twin share accommodation. Thus, single room supplement charge will be imposed to clients who do not have another tour participant to share accommodation with.
  • We reserve the right to revise pricing rates posted in our marketing material, under any circumstances, or on the pressure of various external factors that are further than our control, for instance changes in exchange rate, government action etc.

Privacy

  • In order to collect information from you to making a booking through Broad Adventure we ask many questions to obtain the necessary permits etc. No private or personal information that you supply to us when making a booking will be disclosed for any other purposes.

Risk & Liabilities

  • We are committed to providing the best services which will give you a once in a life time journey in this connection, we perform our duties honestly & seriously to make your journey very smooth & pleasant. However, the entire programs in Nepal are conducted strictly under the rules and regulation of their own policies.
  • Therefore Broad Adventure and its related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstance such as govt. restriction, Land slide, road blockage, flood, snow political unrest, cancellation of flight, delay, sickness or accident, Any extra cost incurring there of shall be borne by the clients on the spots.

Our Responsible Tourism Policy

  • Broad Adventure is re-inventing tourism for the benefit of local people, tourists, environment and the tourism industry at large.

Complaints

  • Should you have a complaint about the trip or tour you must make it known to a tour leader or guide at the earliest opportunity who will take the appropriate action.

Why Choose Us?

  • 14 Years of Experience
  • Specialized on small and private groups
  • 200+ Holiday Packages (Nepal, Tibet, Bhutan etc)
  • 40% Repeat Customers
  • Guaranteed Departures
  • A Sherpa Team of Adventure Experts
  • Fair Prices
  • Get a Seasonal Discounts
  • We are registered local Operator

Recommendation on

trip advisor Lonely Plonet

From our Blog

Send inquiry